Product Q&A

When will the order be shipped?

Posted by L****(ip:)

Date 2021-08-02 12:49:51

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hello~ i made a purchase online on 21st July and the status remained at "Preparing shipment" for more than a week. I sent emails to customer service but there's no reply at all. Pls kindly respond. Thank you.

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Posted by object

Date 2021-08-03 10:24:28

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Hi. It will be released this week. I'm sorry for the delay in answering. Thank you : )
Posted by L****

Date 2021-08-03 12:48:33

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Ok, thank you :)
Posted by L****

Date 2021-08-11 12:56:09

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Hi, it's been 3 weeks since I made the purchase and the status is still "Preparing shipment". Last week, you replied that "it will be released this week", I wonder when exactly will it be shipped?
Posted by L****

Date 2022-11-11 06:54:22

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Did you end up getting your order?
Posted by L****

Date 2022-11-11 22:08:44

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Yes.